The Challenge
- High entry hurdle due to simultaneous introduction of new tools (e.g. Jira) + processes in the ongoing project
- Insufficient responsibility + expertise at the interface organization ßà project with regard to tooling
The Approach
- Development of a change roadmap for parallel addressing of employee level during technical piloting
- Needs-based conception + configuration of the Jira environment
- Operational administration to improve the Jira project environment incl. interfaces
- Helpdesk for short-term requests / questions from the project team
- Step-by-step empowerment of employees through specific coaching + training
- Preparation of guidelines + documentation of the project environment for further reuse
Result & Added Value
- Greatly improved + efficient alignment of individual development teams
- Integration of advanced planning concepts (incl. resource management) through piloting tool add-ons
- Creation of possibilities for real-time reporting and tracking in complex situations
- Increased understanding of and better adherence to processes through intensive tool use à ASPICE CL.1+2 reached
- Successful use of scalable templates / lessons learned / configurations for further projects
- Sustainable generation of tool knowledge and knowledge carriers at the client
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